Please include your purchase email and order reference (if available). We aim to reply within 1–2 business days.
Common questions
Did not receive access? Check spam/junk folders. If you still cannot find your email, contact us with the email used at checkout.
Wrong email at checkout? Send us the correct email and your payment receipt so we can update your access.
Duplicate charge? Contact us with the transaction details. We will review and respond promptly.
Refund request? Refunds are handled according to our product terms and applicable consumer laws. Include your order details when writing.
Technical issues on the site? Try another browser or device, disable ad blockers temporarily, and clear cache. If the problem continues, tell us your device and browser.
Billing & payments
Checkout is processed by our secure payment partner. Charges may appear on your statement under the merchant name shown at checkout. Celestino does not store full card numbers on this website.
Business information
Eletronauta Com e serviços ltda · CNPJ 05.923.562/0001-20
Rua josé de Castro Mendes, 263 São Paulo - SP Website: celestialmessage.uk Support hours: Monday–Friday, 9:00–18:00 (UTC−3), excluding public holidays.